10-day Product Home Trial
Choosing the right high-end hi-fi system is about more than just specifications – it’s about how it sounds in your space. That’s why we offer a 10-day home trial, ensuring you can experience your chosen product exactly as you’ll use it before making a final decision.
IMPORTANT NOTE:
Our home trial products primarily focus on Hi-Fi Optimisation solutions—innovative products that might be unfamiliar or even seem unconventional at first. However, once experienced, their impact becomes clear. That’s why we offer a bespoke drop-down list, which we update periodically.
For other products, such as playback devices or USB reclockers, you can take advantage of our 60-Day No-Hassle Return Guarantee instead.
MBS Audio 10-Day Home Trial – Terms & Conditions
To ensure a smooth trial experience, customers must adhere to the following conditions:
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Condition of Returned Items: Items must be returned in exactly the same condition as received, including all original packaging with no new marks, scratches, or damage.
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Return Shipping: The customer is responsible for covering return shipping costs and must use a reputable courier with tracking to ensure safe transit back to MBS Audio.
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Loss or Damage:
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If the item is lost, MBS Audio will retain the entire deposit.
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If the item is damaged, MBS Audio will deduct the repair or replacement cost from the deposit before issuing a refund.
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Deposit Refund: Once the returned item has been received and checked, MBS Audio will process the refund within 24 hours of inspection.
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Late Returns & Surcharges:
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If the item is not returned by the due date, a 5% daily surcharge will be deducted from the deposit.
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Customers may avoid this charge by informing MBS Audio before the due date with a valid reason for the delay or requesting a loan extension. MBS Audio will consider such requests on a case-by-case basis.
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Trial models may vary in colour from final purchases
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This service is only available within the UK
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Availability determines trial eligibility
By proceeding with the trial, customers agree to these terms.
Request a 10-day Home trial
